- maximize the medium: more coherent, more expressive
- maximize the core task, as divorced from legacy media
- Generate large divisions
- Generate general user tasks
- Make more fine-grained:
- division of divisions: document types and segmentation
- division of users: multiple views
- sort
- catagorize
- segment
- label
- Should provide support for multiple users
- Should provide intellectual access to material
- Should summarize the domain for the new user
- Not a mosaic: multiple arrangements, and the transitions among them
- Vannevar Bush's many trails: complexity
- George Landow's decentered, multivocal landscape
- Bowker and Star's emphasis on link between making visible/making invisible; making visible/regulating: mindful design
- Result: complex and multiple, with ability to move between the two
- "semantic" web: access at multiple levels of granularity, automated
- distributed indexing (many people at distance from one another, using common methodology)