General Usability Links

• Usability.gov - This site contains information on usability methodology, techniques, and research used by the Federal Government.

• http://www.usability.gov/pdfs/guidelines.html - This site contains the online web design and usability manual we discussed in class.

• http://www.usability.gov/templates - Templates used by the U.S. government in usability testing.

• http://www.usability.gov/basics/measured.html - Some methology used by the U.S. government in usability testing.

• Usabilitynet.org - This site is part of a project funded by the European Union to promote usability and user-centered design.

• http://www.usabilitynet.org/tools/r_questionnaire.htm - On this site, you will find links to some of the general assessment tools recommended by the European Union to measure usability.

Persona Resources

• USDA Personas
• Del.icio.us site on Personas
• An Introduction to Personas and How to Create Them
• Personas: Practice and Theory
• Taking the "You" out of User: My Experience Using Personas
• Personas: Setting the Stage for Building Usable Information Sites
• Approaches to Creating Personas
• The Origin of Personas
• Personas: Matching a Design to a Users' Goals
• Getting from Research to Personas: Harnessing the Power of Data

General Testing Resources

• Analyzing and Reporting Usability Dataa
• Authentic Behavior in Usability Testing
• Better Reports: How to Communicate the Results of Usability Testing
• Beyond the Five-User Assumption
• Bias in Usability Testing
• A Comparative Analysis of Heuristic Usability Evaluation Methods
• Complexities of Usability Testing
• Creative Low-Budget Usability Testing Methods
• Designing and Testing Customer Satisfaction Surveys on WWW Sites
• Discount Usability: Time to Push Back the Clock?
• Eight Guidelines for Usability Testing
• Fast and Simple Usability Testing
• Fast, Cheap, and Good: Yes, You Can Have it All
• How Many Users Should You Test With in Usability Testing
• Journaled Sessions
• Low-Budget Usability Testing Can Work
• Low-Cost Usability Testing
• Multiple-User Simultaneous Testing (MUST)
• Ninety Percent of All Usability Testing is Useless
• Quantitative Studies: How Many Users to Test
• Six Tips to Ensure a Successful Usability Test
• Students Perform Usability Testing for Industry Clients
• Super Easy Usability Testing
• Usability Metrics
• Usability Techniques: Analyzing and Reporting Usability Data
• Usability Testing: 8 Quick Steps for Designing Tests
• Usability Testing: Assess Your Site's Navigation and Structure
• Why You Only Need to Test with 5 Users